Privacy Policy

SpiderGO Stylist App · Last updated: November 14, 2026

This Privacy Policy explains how SpiderGO ("we", "us", "our") collects, uses and protects information when you use the SpiderGO Stylist mobile application (the "App"). The App is used by stylists to manage their appointments, clients, schedule and earnings for the salon / shop they work with. By using the App you agree to this Policy.

1. Information We Collect

• Account information: name, email address, phone number, role, bio, skills/specializations and experience, provided by you or your salon when your account is created.
• Login information: one-time passwords (OTP) or credentials used to sign in, authentication tokens, and last-login time.
• Work data: your working hours, breaks, time off, appointments, earnings, and notes you add about clients.
• Client information you can see: names, phone numbers and booking details of customers assigned to you, needed to deliver services.
• Device information: device push-notification token, device type and app version, used to send you reminders and alerts.
• Support requests: messages you send to us through the App's support feature.

2. How We Use Information

• To authenticate you and provide the App's features (appointments, schedule, clients, earnings).
• To send push notifications and reminders about bookings and changes.
• To respond to support requests and improve the App.
• To keep the service secure and prevent fraud or misuse.

3. Sharing of Information

We do not sell your personal information. We share information only:

• With the salon / business (tenant) you work for, who owns the booking and client data.
• With service providers that help us operate the App, such as push-notification (Firebase Cloud Messaging), messaging/WhatsApp, email, and hosting providers, strictly to perform services for us.

4. Data Security

Data is transmitted over encrypted connections (HTTPS) and access is protected by authentication tokens. No method of transmission or storage is completely secure, but we take reasonable measures to protect your data.

5. Data Retention

We keep your information while your account is active and as needed to provide the service or meet legal obligations. Booking and earnings records may be retained for accounting and legal purposes.

6. Your Rights & Account Deletion

You may request access to, correction of, or deletion of your personal data and account at any time by contacting us at the email below or through your salon administrator. We will process verified requests within a reasonable time, subject to legal retention requirements.

7. Permissions Used by the App

• Notifications: to deliver appointment reminders and alerts.
• Internet access: to communicate with our servers.

8. Children's Privacy

The App is intended for working professionals and is not directed to children under 13 (or the minimum age in your country). We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Policy from time to time. The updated version will be posted on this page with a new "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, contact us at:
SpiderGO
Email: support@spiderindia.net